Frequently Asked Questions
Everything you need to know about your simulation setup and orders.
What is the average shipping time for racing cockpits?
Due to the weight and size of professional sim rigs, domestic shipping typically takes 5–8 business days. You will receive a tracking number via email as soon as your gear leaves our warehouse.
Are your steering wheels compatible with consoles like PS5 and Xbox?
Compatibility varies by model. Most of our direct-drive bases are PC-compatible, while specific 'Console Edition' bundles are required for PlayStation or Xbox functionality. Please check the 'Compatibility' section on the product page.
What is your return policy for electronic components?
We offer a 30-day return policy for unopened items. If the product has been mounted or used, a 15% restocking fee may apply. Defective electronics are covered under our full replacement warranty.
Do you offer technical support for driver installation?
Yes, our technical team is available via live chat and email to assist with firmware updates, driver installation, and force feedback calibration for all major simulation titles.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and financing options through Affirm or Klarna to help you build your dream rig over time.
Do the pedals come with a load cell sensor?
Most of our high-end pedal sets feature a 100kg or 200kg load cell sensor for realistic brake pressure. Entry-level sets may use magnetic sensors; please refer to the specific product specifications.